Privacy policy

UAB “Telekomunikaciniai projektai” PRIVACY RULES

  1. UAB “Telekomunikaciniai projektai”,legal entity code 123813761, registered office address Pranciškaus Smuglevičiaus str. 21, LT-08311 Vilnius, Lithuania (hereinafter - the Company) is the manager of the Electronic Store www.plantronics.lt.

  1. The trust of every user in our company, in the e-shop and in the goods sold in it is important to us. Trust is also inseparable from the processing and protection of the user's personal data. Here you will find the provisions of the Company's Privacy Policy (hereinafter referred to as the "Privacy Policy") governing the receipt, use, processing, processing and other personal data processing activities of the user in the company's activities, as well as related user rights and obligations.

  2. By using the e-shop and its functions, the user agrees to the provisions of the Privacy Policy. If the User does not agree to comply with the provisions of the e-shop Privacy Policy, the User may not continue to use the company's e-shop.

  3. The Company has the right to unilaterally change the provisions of the Privacy Policy at any time in its sole discretion by notifying the Users of the E-Shop Website in advance. The amendment to the Regulations shall take effect from the day of its publication on the E-Shop website.

  4. The User may contact the Company's Data Protection Officer directly with any questions regarding the User's Personal Data. El. by mail:shop@plantronics.lt

  5. You can find more detailed information about the Company and the Company's contact details in the "CONTACTS" section of the e-shop.

  6. We note that all actions performed with the user's personal data are performed in accordance with the provisions of the applicable legal acts of the European Union and the Republic of Lithuania, in particular the General Data Protection Regulation and the Law on Legal Protection of Personal Data of the Republic of Lithuania.

BASIC CONCEPTS

  1. Manager - UAB “Telekomunikaciniai projektai”,legal entity code 123813761, registered office address Pranciškaus Smuglevičiaus str. 21, LT-08311 Vilnius, Lithuania, setting out the purposes and means of data processing.

  2. Online store - online store available at www.plantronics.lt

  3. User - a natural person visiting the website of the e-shop and / or a natural person seeking to purchase and / or acquire the goods sold by the Company and / or to receive the services provided by the Company.

  4. Personal data - any information relating to a natural person, a data subject whose identity is known or can be directly or indirectly established.

  5. Data Recipient - a legal or natural person to whom the Data Controller provides personal data.

  6. An e-shop account is an account for logging in to the E-shop website, which is created by the User's active actions according to the sequence of actions specified on the E-shop website, and in which the User's Personal data and order history are stored.

  7. A cookie is a small text file sent to each User's device from which the e-shop website is accessed and temporarily stored on that device.

  8. Direct marketing is the activity of offering goods and services to individuals and / or seeking their opinion on the goods or services offered by post, telephone or other means.

  9. A Company Partner is a person who supplies goods or services to the Company with whom joint promotions or projects may be carried out.

METHODS OF OBTAINING PERSONAL DATA

  1. The Company receives Users' Personal Data in three ways when:

           -   The user provides information about himself;

           -   Data related to the User is generated automatically by the User using the E-Shop website;

           -   Data about the User is obtained from third parties.

  1. The User of the Company's E-shop website independently provides information to the Company in the following cases:

           -   When the User creates an E-Shop account and makes an order in the Online Store;

           -   During any form of user communication with the Company.

  1. The second method of obtaining Personal Data includes the situation when the information is collected automatically by the Company with the help of the Cookie, with the User's consent to process his Personal Data on a legal basis, using the Company's E-Store website and its facilities.

  1. The third way of obtaining Personal Data includes a situation where, with the User's consent, the Company obtains information about the User from third parties, such as Facebook, Inc., Google, Inc. Company from Facebook, Inc. receives User Personal Data such as a User Image and the www.facebook.com social network account (profile) name, while from Google, Inc. The Company only receives User Image data.

PURPOSES OF USER 'S DATA PROCESSING

  1. The Company processes Users' Personal Data for the following purposes:
    -   E-Commerce Company E-shop website for the purpose of execution;
    -   For the purpose of organizing and executing shares;
    -   For the purpose of conducting direct marketing;
    -   For the purpose of assessing, improving and ensuring the quality of professional service and for the purpose of resolving potential or arising disputes with Users (audio recording is performed).

  2. The Company does not process the User's Personal Data for any other purpose incompatible with the above purposes.

PERSONAL DATA PROCESSED AND LEGAL BASIS FOR PROCESSING

  1. The Company processes the following Personal Data of Users in its activities:
    -   Legal basis for concluding and executing the Agreement: User's Personal data, such as name, personal identification number, surname, e-mail address, telephone number, delivery address, Internet Protocol (IP) address, bank account number, payment method of the purchased goods, order of goods history, address of residence, text file "cookies", personal income level, personal passport number, personal marital status data. This Personal Data is processed on the E-Commerce Company's e-shop website for the purpose of execution;
    -   Based on the User's consent: The User's Personal data, such as name, surname, telephone number, e-mail address, Internet Protocol (IP) address, video, image, text file "cookies". This Personal Data is processed for the purpose of organizing and conducting contests, promotions, games;
    -   Legal basis for concluding and executing the Agreement: User's Personal data, such as name, surname, personal identification number, telephone number, e-mail address, workplace address, personal complaints. This Personal Data is processed for the purpose of providing services published on the Company's E-Store website;

  2. Based on the user's consent: User's Personal data, such as name, surname, e-mail address, city, purchase category, purchase amount data, text file "cookies", image data, social network www.facebook.com account name, residential address. This Personal Data is processed for the purpose of Direct Marketing;
    -   Legal basis of the company's legitimate interest: User's Personal data, such as audio (conversation) data. This Personal Data is processed for the purpose of assessing, improving and ensuring the quality of professional service and for the purpose of resolving potential or emerging disputes with Users.

  3. The Company notes that it does not collect, process or perform any other data processing operations related to the User's sensitive (special) personal information, such as religious or political views, health, etc.

USER RIGHTS AND PROCEDURES FOR THEIR EXERCISE

  1. The Company ensures, adheres to and respects the rights of the Users of the Company's E-shop website:
    -   the right to information, ie the right to be informed about the Company's processing of the User's Personal Data;
    -   the right to receive information related to the User's Personal Data processed by the Company;
    -   the right to rectify the User's Personal Data if they are inaccurate or incomplete;
    -   the right to be forgotten when the Personal Data is no longer necessary to achieve the purposes for which it was collected or otherwise processed and / or the User revokes the consent on which the processing of Personal Data was based and there is no other legal basis for processing the Personal Data, and / or the User does not consent with the processing of Personal Data and there are no overriding legitimate reasons to process the Personal Data, and / or when the Personal Data has been processed unlawfully, and / or the Personal Data must be deleted in accordance with the legal obligation of the European Union or the Member State of the Company, and / or collected in the context of the provision of information society services;
    -   the right to restrict the processing of the User's Personal Data when the User disputes the accuracy of the Personal Data for a period during which the Company may verify the accuracy of the Personal Data and / or the processing of Personal Data is illegal and the User does not consent to the deletion of Personal Data; and / or the Company no longer needs the User for the processing of Personal Data, but it is needed by the User to state, enforce or defend legal requirements, and / or the User objected to the processing of Personal Data until it is verified that the Company's legitimate reasons outweigh the User's reasons;
    -   the right to object to the processing of the User's Personal Data, ie the User has the right to refuse at any time, for reasons related to the User's specific case, the processing of Personal Data relating to him when such processing is carried out in the public interest or The public authority functions entrusted to the Company, including profiling, and / or the processing of Personal Data are necessary for the legitimate interests of the Company or a third party, unless such interests of the User or fundamental rights and freedoms necessary to ensure personal data protection prevail, especially when the User is a child, including profiling, and / or when Personal Data is processed for the purpose of Direct Marketing, including profiling related to Direct Marketing. The company hereby states that,
    -   the right to portability of Personal Data, ie the User has the right to receive related Personal Data provided by the Company to the Company when the processing of the User's Personal Data is based on consent and / or contract and such User's personal data is processed by automated personal data processing means. The Company hereby states that in exercising its right to data portability, the User has the right to have the Company, when technically possible, transfer the Personal Data directly to another data controller, ie a natural or legal person who determines the purposes and means of data processing.
    -   the right to withdraw consent for the processing of Personal Data when the processing is based on the User's consent.

  2. The Company informs that the relevant actions by which the above-mentioned User Rights are implemented will be performed as soon as possible, but not later than after 1 (one) month from the date of your application. We note that if necessary, the 1 (one) month term may be extended for another two months, depending on the complexity and number of the request. In this case, the Company shall inform the User about such extension within 1 (one) month from the receipt of the request, together with the reasons for the delay.

  3. The Company points out that, without prejudice to other administrative or judicial remedies, any User has the right to lodge a complaint with the supervisory authority, in particular in the EU Member State of his domicile, place of work or place of suspected infringement, if the person considers that the processing of personal data relating to him is carried out in breach of existing data protection legislation. In the Republic of Lithuania, such a supervisory authority is the State Data Protection Inspectorate, legal entity code 188607912, address A. Juozapavičiaus str.6, LT-09310 Vilnius, Lithuania.

  4. If the User wishes the Company to exercise the above rights or if the User has questions about the exercise of his rights, please contact the Company.

TERMS OF STORAGE OF PERSONAL DATA

  1. The terms of storage of Personal Data processed by the Company, taking into account the purposes of personal data processing, are as follows:
    -   The User's Personal Data processed for the purpose of conducting e-commerce on the Company's e-shop website is stored for 5 (five) years from the last use of the User in the Company's Online Store;
    -   The User's Personal Data processed for the purpose of organizing and conducting competitions, promotions, games is stored for 5 (five) years from the last User's participation in a competition, promotion or game organized by the Company;
    -   The User's Personal Data processed for the purpose of providing services is stored for 5 (five) years from the last User's use of the Company's services;
    -   The User's Personal Data processed for the purpose of Direct Marketing is stored for 5 (five) years from the date of receipt of the User's consent to process his Personal Data for the purpose of Direct Marketing;The User's Personal Data processed for the purpose of assessing, improving and ensuring the quality of professional service and for the purpose of resolving potential or arising disputes with customers is stored for 3 (three) years from the date of receipt of the relevant Personal Data.

  2. The Company makes all reasonable and reasonable efforts to protect the User's Personal Data during the above periods. Upon expiration of the term of storage of Personal Data, the Company destroys the User's personal information.

TRANSFER OF PERSONAL DATA TO THIRD PARTIES AND DISCLOSURE OF PERSONAL DATA

  1. The company uses the services of reliable third parties established in Lithuania and other European Union countries and beyond, such as courier services, leasing companies, companies providing direct marketing and server (server) rental services.

  2. The Company informs the User that in order to achieve the personal data processing purposes identified in these Privacy Rules, the Company transfers the User's Personal Data to the above-mentioned third parties, taking into account the specific purpose of the Personal Data processing.

  3. The User's Personal Data shall be transferred to third parties only to the extent and to the extent necessary for the direct performance of their duties and to ensure the User's legitimate interests.

  4. The Company and the third party to whom the Company has transferred the User's Personal Data shall operate in accordance with the separate agreement (s) governing the processing of the Personal Data transferred to the third party, necessary to implement technical and organizational security measures and other Personal Data necessary legal provisions governing the processing of

  5. The User undertakes and must store the Account password and login name, as well as other Personal Data of his / her login to the Company's E-shop website. The User undertakes and must not disclose Personal Data to any other third party, either about himself or about third parties, if such Personal Data of third parties have become available to him, and immediately inform the Company about the identified violations.

  6. The Company seeks to ensure the confidentiality of the User's personal information and in the normal circumstances of using the Company's E-shop website, the Company has no right to disclose the User's Personal Data to any other Recipients, unless required by the Company's implementation process.

  7. In case the Company is obliged by laws or other legal acts, the Company must disclose information about the User to the competent authorities.

SECURITY OF PERSONAL DATA

  1. The Company cares about the security and confidentiality of the User's Personal Data. In order to prevent unauthorized access to Personal Data or unauthorized disclosure of Personal Data and to protect the available information, the Company has implemented appropriate technical and organizational security measures.

  2. The Company notes that while the Company endeavors to implement appropriate technical and organizational security measures, these or any other measures cannot guarantee complete security and cannot protect against all possible security breaches at any time.

PERSONAL DATA AND PRIVACY OF CHILDREN

  1. The Company's Online Store and its services are intended for persons over the age of 16, therefore the Company does not knowingly collect or process Personal Data of children under the age of 16.

  2. However, the Company notes that parents have the right to give their consent to the Company if their minor child under the age of 16 wishes to use the Company's Online Store and its facilities, such as purchasing a product or service.

  3. If you become aware that your child has provided personal information to the Company without your consent, contact the Company at

COOKIES

  1. In order for the User to be provided with the Company's E-Shop services in full, Cookies may be stored on the User's device that connects to the E-Shop with the User's consent.

  2. If the User agrees to the storage of Cookies on the terminal device used by him, the User must click "I agree on the use of cookies", and if the User does not agree with the storage of Cookies, the User must click "I do not agree on the use of cookies".

  3. The cookies used by the company are intended for the transmission of information via an electronic communications network. Other Type of Cookie - to collect information to calculate traffic (collect statistical information), provide content that is of interest to the User and save the visit history. The Company does not use this type of Cookie, but draws the User's attention to the fact that some Company Partners may use this type of Cookie, so the User should contact a specific Company Partner if he suspects that this type of Cookie is used without his consent.

  4. If the User has agreed to the Cookies being stored on the terminal device used by the User, the User has the right to revoke the given consent at any time by clicking on the "Cancel use of cookies" link or changing the settings of his / her web browser, in which case certain E-Shop functions may not work.

ENTRY INTO FORCE OF THE PROVISIONS ON PRIVACY RULES

  1. This Privacy Policy takes effect from 2020. December 20. Any changes to the Privacy Policy will be posted and publicly visible on the Company's E-Store website.